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13/9/2021 CUSTOMER NOTICE - Due to a sudden family bereavement at the weekend, we are closed for new orders.
We will respond to emails each day and process returns but please only email if you need to request to return an existing order.
We are receiving an increase in general product enquires or asking when we are open so can we please ask that you only email about this when we reopen on Monday 11th October.
Many thanks for your understanding during this very difficult time for our family.


For all enquiries, you can contact us via the email form below, telephone or post.

Please view the helpful information via our FAQ's page to see if your question has already been answered.
For delivery enquires, please visit our Delivery page for dispatch and delivery timescales.
For returns, please visit our Returns page prior to requesting to review our cancellation terms.


Contact us by email:

Our response time is within 1-2 hours during normal business hours, 9.00am - 5.00pm (GMT), Monday to Friday only (excludes weekends and bank holidays).

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For existing customers only
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Hotmail Accounts: some of our responses to hotmail email addresses are sent straight to your spam/junk folder. Please ensure you check this folder if you do not receive a response in your normal inbox and mark us as safe to ensure any future emails are sent direct to your inbox. 


Contact us by telephone

Speak to our customer support team for friendly expert advise

Tel: 01253 364100
(For customer's outside of UK please call +44 1253 364100)

Our telephone lines are open: 10.00am - 2.00pm (GMT), Monday to Friday only (excludes weekends and bank holidays)

If you have an enquiry outside of these hours, please contact us via email above.


Contact us by post

Children's Special Occasion Wear
Fern Bank
Whiteholme Road
Thornton Cleveleys
Lancashire
FY5 3HX
United Kingdom

This address is for returns and correspondence via post only. We trade online only and therefore do not have shop premises.


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Established 2007

Over a decade of online trading

We are temporarily closed. Please see our delivery page for our latest update