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CUSTOMER NOTICE

Our website is still open for orders and we are continuing to offer daily email support.

If you have a general enquiry about our products, please do not hesitate to email using the contact form below.

If you would like to request an authorised return for an existing order, for either an exchange or refund, please ensure your request is within the 28 day return timescale, in line with our updated returns policy here


For all enquiries, you can contact us via the email form below, telephone or post.

Please view the helpful information via our FAQ's page to see if your question has already been answered.
For delivery enquires, please visit our Delivery page for dispatch and delivery timescales.
For returns, please visit our Returns page prior to requesting to review our cancellation terms.


Contact us by email:

Our response time is within 1-2 hours during normal business hours, 10.00am - 4.00pm (GMT), Monday to Friday only (excludes weekends and bank holidays).

Full Name: *
E-Mail Address: *
Existing Customer:  *
 
Order Number:
For existing customers only
Subject: *
Message: *

Hotmail Accounts: some of our responses to hotmail email addresses are sent straight to your spam/junk folder. Please ensure you check this folder if you do not receive a response in your normal inbox and mark us as safe to ensure any future emails are sent direct to your inbox. 


Contact us by telephone

Our telephone lines are temporarily closed. Please use the email form above.

Speak to our customer support team for friendly expert advise

Tel: 01253 364100
(For customer's outside of UK please call +44 1253 364100)

Our telephone lines are open: 10.00am - 3.00pm (GMT), Monday to Friday only (excludes weekends and bank holidays)

If you have an enquiry outside of these hours, please contact us via email above.


Contact us by post

Children's Special Occasion Wear
2 Fleetwood Road North
Thornton-Cleveleys
Lancashire
FY5 4AD
United Kingdom

This address is for returns and correspondence via post only. We trade online only and therefore do not have shop premises.


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Established 2007

Over a decade of online trading

Our online business is open and operating as normal, all items delivered direct to your door | See our delivery page for more details!